Category : SilverShake Web Site >CheckOut Reply

Type of delivery... (Vadim , 7/4/2010 1:16:30 AM)

I can not choose the type of delivery. The default is Express, but I need a standard. Why?

Reply 1 :([email protected] , 7/4/2010 8:36:51 PM)

Thank you for contacting us. For only in Russia, the shipping method is defaulted with $25.99 EMS mail due to the problem with the Russian Postal Service. A normal mail will be lost or stolen and it may take up to 3 months for delivery. For EMS, it can be tracable and it will take about 2 to 3 weeks for delivery. We have just checked with this issue, and the problem is still going on and on. Once the problem with the postal service in Russia is fixed, we will be happy to offer a normal shipping method back to the Russian customers.

Reply 2 :([email protected] , 7/4/2010 8:37:00 PM)

Thank you for contacting us. For only in Russia, the shipping method is defaulted with $25.99 EMS mail due to the problem with the Russian Postal Service. A normal mail will be lost or stolen and it may take up to 3 months for delivery. For EMS, it can be tracable and it will take about 2 to 3 weeks for delivery. We have just checked with this issue, and the problem is still going on and on. Once the problem with the postal service in Russia is fixed, we will be happy to offer a normal shipping method back to the Russian customers.

Reply 3 :(Vadim , 7/5/2010 1:20:12 AM)

Understandably. For me this is not a pleasant surprise. I learned about your site with Russian forums. Russian buyers have all the items come standard delivery within 2-3 weeks. Deliver the same jewelry-mail EMS is not very profitable for us. I'm sorry that I could not make your purchase. Have a nice sales.
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