Category : SilverShake Service >ReturnPolicy Reply

Returned Item... (Jennifer , 5/6/2010 10:39:13 PM)

I have returned the ring from order # S10D186497, and I have not heard anything back...can you help please?? Thanks

Reply 1 :([email protected] , 5/7/2010 1:10:33 AM)

Thank you for contacting us. We have checked our record and it shows that your RAN has not been confirmed yet which means that we have not received the item back. Please kindly confirm when you mailed the item back to us and we will check it for you right away.

Reply 2 :(Jennifer , 5/9/2010 1:23:45 PM)

This was sent back the beginnign of last week and I have not heard ANYTHING. I need information asap. Thank you

Reply 3 :([email protected] , 5/10/2010 1:55:55 AM)

Thank you for your message. We have just got the item. We will refund your money back within 24 hours. Please check and let us know if you do not receive it. Sincerely, Mon D.
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