The Information We Gather from You on our Website
We want to make sure that we provide you with as much information about our products
and services as possible, while only asking you for the information we need to provide
you with the services you require. Currently, we ask that you provide us with the
following information:
Registration
In order to utilize this website's full potential, customers need to complete the
registration form. During registration, customers are required to give their contact
information (such as name and e-mail address). This information is used to inform
customers of promotions and new services on our website and will only be used if
the customer has shown interest in a particular promotion or service. It is optional
but highly recommended, that customers provide demographic information such as income
level , gender and age group in order for us to be able to provide specific products
to certain individuals.
When you purchase
We will need your full name, email address, phone number and shipping address, in
order to expedite your order or to contact you incase we are having difficulties
processing your order. We also collect information about the products added to your
cart and the orders you place .
Promotional E-mails
We need your e-mail address to keep you up to date with our special promotions and
new products.
Do We Share This Information?
The personal information you have provided will not be shared with any third party
other than for www.SilverShake.com use. Providing a secure environment for all transactions
is of the highest importance to SilverShake.com. Therefore, unless requested otherwise
by a customer, we conduct all transactions through either PayPal.com (a secure account-based
online payment system), credit card (Authorize.net,secure payment gateway) or through
direct payments to our U.S office (money orders and personal checks). We believe
this is the safest way to protect our customer's consumer rights, to security and
privacy.
To see PayPal.com privacy policy, please click on the links below:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/privacy-outside
Service-related Announcements
We will send you service-related announcements on rare occasions when it is necessary
to do so. For instance, if our service is temporarily suspended for maintenance,
we might send you an email. Generally, you may not opt-out of these communications,
which are not promotional in nature. If you do not wish to receive them, you have
the option to deactivate your account.
Profile
We store information that we collect through cookies and log files, in order to
create a profile of your preferences. We tie your personally identifiable information,
and your purchasing history, to information in the profile, in order to provide
tailored promotions and marketing offers and to improve the content of the site
for you.
How We Use This Information
Our goal is to provide you with a website that is practically tailor-made for your
silver jewelry interests. By keeping records of your past purchases, we can personalize
your shopping experience with us and keep you up to date with new products and styles
that completely match your silver jewelry desires .
Opt-Out Options
We provide several ways for you to opt-out of having your personal information used
for any other purpose that does not relate directly to our website. If you do not
wish to receive promotional e-mails, product updates or promotional information
from us, here are your options:
1. You can e-mail our customer service department at [email protected]
2. All e-mail promotions sent to you will provide instructions on how to unsubscribe.
If a customer's personally identifiable information changes (such as zip code, phone,
e-mail, or postal address), or if a customer no longer needs our services, we provide
a way to correct, update or delete/deactivate users' personally identifiable information.
Emailing our Customer Support service at [email protected] will take
care of this issue.
How Secure is our Website?
We take every precaution to protect our customer's personal information. When customers
submit information via the website (such as email address or shipping address) your
information is protected both online and off-line.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
Off Line our customer's personal information is highly restricted. Only executive
management, customer support representatives and shipping & handling senior
staff, that need the information to perform specific jobs, are granted access to
personally identifiable information.
If you have any questions about the security of your information on our website,
you can send an email to
[email protected]
Cookies
"Cookies" are small pieces of information that are stored by your browser on your
computer's hard drive. Cookies contain no personal information about you. A cookie
is a text file that allows us to maintain your shopping lists during and in between
visits and provide you with access to your personal shopping account information.
Most web browsers automatically accept cookies, but in most cases you can change
your browser to prevent them. If you reject cookies, you may still use our site,
but your ability to use some areas of our site will be limited. For example, you
will not be able to use our “recently viewed items” function to review items you
found interesting, while visiting SilverShake.com.
Log Files
As is true on most web sites, we gather certain information automatically and store
it in log files. This information includes Internet Protocol (IP) addresses, browser
type, Internet Service Provider (ISP), referring/exit pages, operating system and
date/time stamp.
We use this information, which does not identify individual users, to analyze trends,
administer the website, to track users' movements around the site and to gather
demographic information about our user base as a whole.
We use a third-party visits counter service that uses cookies to track the number
of daily visits to our site.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it. You will also receive an email message informing you of these
changes.
We reserve the right to modify this privacy statement at any time, so please review
it frequently. If we make material changes to this policy, we will notify you here,
by email, or by means of a notice on our homepage.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our
Web site
All prices and specifications are subject to change without notice. Silvershake.com
is not responsible for typographical errors. All typographical errors are subject
to correction.