The Information We Gather from You on our Website
We want to make sure that we provide you with as much information about our
products and services as possible, while only asking you for the information we
need to provide you with the services you require. Currently, we ask that you
provide us with the following information:
Registration
In order to utilize this website's full potential, customers need to complete
the registration form. During registration, customers are required to give
their contact information (such as name and e-mail address). This information
is used to inform customers of promotions and new services on our website and
will only be used if the customer has shown interest in a particular promotion
or service. It is optional but highly recommended, that customers provide
demographic information such as income level , gender and age group in order
for us to be able to provide specific products to certain individuals.
When you purchase
We will need your full name, email address, phone number and shipping address,
in order to expedite your order or to contact you incase we are having
difficulties processing your order. We also collect information about the
products added to your cart and the orders you place .
Promotional E-mails
We need your e-mail address to keep you up to date with our special promotions
and new products.
Do We Share This Information?
The personal information you have provided will not be shared with any third
party other than for www.Silvershake.com use. Providing a secure environment
for all transactions is of the highest importance to SilverShake.com.
Therefore, unless requested otherwise by a customer, we conduct all
transactions through either PayPal.com (a secure account-based online payment
system), credit card (Authorize.net,secure payment gateway) or through direct
payments to our U.S office (money orders and personal checks). We believe this
is the safest way to protect our customer's consumer rights, to security and
privacy.
To see PayPal.com privacy policy, please click on the links below:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/privacy-outside
and
http://www.bbbonline.org/cks.asp?id=20111061155818568
Service-related Announcements
We will send you service-related announcements on rare occasions when it is
necessary to do so. For instance, if our service is temporarily suspended for
maintenance, we might send you an email. Generally, you may not opt-out of
these communications, which are not promotional in nature. If you do not wish
to receive them, you have the option to deactivate your account.
Profile
We store information that we collect through cookies and log files, in order to
create a profile of your preferences. We tie your personally identifiable
information, and your purchasing history, to information in the profile, in
order to provide tailored promotions and marketing offers and to improve the
content of the site for you.
How We Use This Information
Our goal is to provide you with a website that is practically tailor-made for
your silver jewelry interests. By keeping records of your past purchases, we
can personalize your shopping experience with us and keep you up to date with
new products and styles that completely match your silver jewelry desires .
Opt-Out Options
We provide several ways for you to opt-out of having your personal information
used for any other purpose that does not relate directly to our website. If you
do not wish to receive promotional e-mails, product updates or promotional
information from us, here are your options:
1. You can e-mail our customer service department at
customersupport@silvershake.com
2. All e-mail promotions sent to you will provide instructions on how to
unsubscribe.
If a customer's personally identifiable information changes (such as zip code,
phone, e-mail, or postal address), or if a customer no longer needs our
services, we provide a way to correct, update or delete/deactivate users'
personally identifiable information. Emailing our Customer Support service at
customersupport@silvershake.com will take care of this issue.
How Secure is our Website?
We take every precaution to protect our customer's personal information. When
customers submit information via the website (such as email address or shipping
address) your information is protected both online and off-line.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage,
is 100% secure, however. Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee its
absolute security.
Off Line our customer's personal information is highly restricted. Only
executive management, customer support representatives and shipping &
handling senior staff, that need the information to perform specific jobs, are
granted access to personally identifiable information.
If you have any questions about the security of your information on our
website, you can send an email to
CustomerSupport@SilverShake.com
Cookies
"Cookies" are small pieces of information that are stored by your browser on
your computer's hard drive. Cookies contain no personal information about you.
A cookie is a text file that allows us to maintain your shopping lists during
and in between visits and provide you with access to your personal shopping
account information. Most web browsers automatically accept cookies, but in
most cases you can change your browser to prevent them. If you reject cookies,
you may still use our site, but your ability to use some areas of our site will
be limited. For example, you will not be able to use our “recently viewed
items” function to review items you found interesting, while visiting
SilverShake.com.
Log Files
As is true on most web sites, we gather certain information automatically and
store it in log files. This information includes Internet Protocol (IP)
addresses, browser type, Internet Service Provider (ISP), referring/exit pages,
operating system and date/time stamp.
We use this information, which does not identify individual users, to analyze
trends, administer the website, to track users' movements around the site and
to gather demographic information about our user base as a whole.
We use a third-party visits counter service that uses cookies to track the
number of daily visits to our site.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. You will also receive an email message
informing you of these changes.
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this policy, we will
notify you here, by email, or by means of a notice on our homepage.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or legal
process served on our Web site
All prices and specifications are subject to change without notice.
Silvershake.com is not responsible for typographical errors. All typographical
errors are subject to correction.
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